We are happy to help you with your question, problem or complaint. Please contact our customer service and fill in the contact form in our Service and Repair section on the website or email us at

We will do our utmost to deal with your questions, problems and/or complaints within 48 hours.

In accordance with our General Terms and Conditions nomadiQ will answer your complaint within 14 days. This applies to complaints about products as well as our services.