Ordering

PLACING AN ORDER
When you order online, you can choose to have your order delivered to any postal address of your choice.

Placing an order on our website is simple and consists of the following five steps:

1. When you have added a nomadiQ product to your shopping cart, you can choose to proceed directly to checkout by clicking on ‘Add to cart.’
2. Once you have placed all your desired products in the shopping cart, you can proceed to ‘Checkout.’ You can do this as a guest or as a registered nomadiQ customer by logging in.
3. Order overview: Enter your address details or verify them (if you are logged in). The address you provided when creating your account will be selected as the default shipping address. You can also add a new address, and it is possible to have the order delivered as a gift to someone else.
4. Next, you can choose your payment method. Payment via iDEAL is always free of charge.
5. Before clicking the red ‘Place Order’ button, review your details and order information. If anything is incorrect, you can still adjust the incorrect details.

After clicking the ‘Place Order’ button, your order is completed and will be processed by us.

SHIPPING

Your order will be shipped via our shipping partner DPD and will typically be handed over to the carrier within 2 business days. If this timeframe is exceeded and you have not yet received a track & trace code, you can contact nomadiQ via support@nomadiqbbq.com.

All prices include VAT but exclude any potential shipping costs.

CANCELLING AN ORDER

You can cancel your order within the 14-day reflection period. If you wish to do so, please contact our customer service via support@nomadiqbbq.com.